Kevin Reedy

Built a modern, mobile-friendly platform for recreational sports groups to manage registration, payment collection, data-driven scheduling, and standings tracking

Developed a custom system for more detailed score tracking for certain sports

Advised both established and up-and-coming sports leagues on how to better engage their players and communities, leading to higher return rates of teams and players

Planned and live-streamed tournaments and other events to help bring some out-of-the-ordinary sports to a wider audience

Ensured constant communication with customers to help become customer’s trusted technical advisor and partner

Established business value for customers and help them achieve their targets and ROI

Effectively managed the tracking and resolution of customer escalations on behalf of product and services

Led customers with their architecture design and application of Chef’s products to derive meaningful business value

Managed 15-20 client accounts, focusing on using technology to enable their businesses

Worked with the rest of the account team (Customer Success Manager and Sales) to define and execute account strategy, escalating to other teams in the organization (Product, Engineering, Support, Marketing, etc.) when necessary

Guided customers to be successful both technically and culturally with their DevOps Journey and Chef’s Products

Developed reusable solutions to technical problems and challenges encountered by customers

Led a team of Infrastructure Engineers

Designed and created a Ruby-based deployment orchestration system using Docker, Consul, CoreOS, and GitHub

Migrated all systems into Amazon Virtual Private Cloud with zero downtime

Used Chef, Nginx, Consul, and Route 53 to create a scalable load balancer topology that is dynamically configured based on where services are running (EC2, Heroku, S3, etc)

Designed and implemented a user events logging and analysis system utilizing FluentD, RabbitMQ, S3, and Hadoop

Used Chef to automate the deployment of servers, software, and code

Created a scalable Python and AMQP based notification system using Apple’s APNS, Android’s C2DM, and SMS

Moved services to a hybrid of physical machines and cloud servers to get the cost and performance benefits of physical servers with the scaling benefits of the cloud

Worked on a system/network operations team that maintained 15 datacenters worldwide that processed over 30 billion DNS queries per day

Configured and Administered Cisco and Juniper Routers and Switches in a BGP Anycasted network

Configured and Administered a large network of Linux servers for both customer-facing and internal services

Worked on an automation and deployment code-base, specifically integration with VMware vCenter, Lantronix Console Servers, APC Power Distribution Systems, and Kickstart

Planned and carried out the move of two datacenters with minimal customer-facing downtime

Helped organize 7 in-person events and 1 virtual event

Currently lead the Logistics Committee, which primarily handles venue selection, catering, and audio/visual needs

In charge of the Budget

Founded the organization, including becoming a 501(c)(3) non-profit organization

Organized the first ever National Shuffleboard Tournament held in Illinois, bringing in 128 people from 9 states

Helped grow membership to over 150 in our first year

Additional Concentration in Network Security

Outstanding Senior Leader Award

President of DePaul’s Fundamental Research in Academic Gaming (DeFrag) Organization